Start with conditions, not a product
Equipment condition, duct leakage, airflow, humidity control, insulation, electrical capacity, and room-by-room comfort all belong in the conversation.
Build a complete scope
- Existing conditions and likely cause
- Preparation and protection
- Materials, compatibility, and installation details
- Permits, testing, cleanup, and restoration
- Exclusions, warranty terms, and change-order process
Troy context
Troy's summers run warm enough -- average highs near 80°F -- that air conditioning load has to be sized for the newest office-era construction and the original 1960s-70s ranch stock alike, since equipment installed decades apart can share the same duct system after a partial retrofit.