Start with conditions, not a product
Equipment condition, duct leakage, airflow, humidity control, insulation, electrical capacity, and room-by-room comfort all belong in the conversation.
Build a complete scope
- Existing conditions and likely cause
- Preparation and protection
- Materials, compatibility, and installation details
- Permits, testing, cleanup, and restoration
- Exclusions, warranty terms, and change-order process
Troy context
Michigan's wide seasonal swing -- winter lows near 18°F to summer highs near 80°F -- means a heat pump sized for Troy has to perform across a bigger temperature range than milder climates require, whether it's serving a 1960s ranch or newer office-era construction.