Is Troy HVAC the crew that shows up?
No. This is an independent lead-generation and matching resource — the work itself is performed by a separate local provider.
Does contacting you guarantee a provider?
No. Availability, qualifications, and response time vary among the independent providers in the network.
Will a photo be enough to diagnose the issue?
Not typically. Photos help, but concealed conditions and site-specific factors usually need an in-person evaluation.
Is getting several proposals worth the extra step?
For non-urgent work, yes — it surfaces real differences in diagnosis, materials, preparation, testing, and exclusions.
Who is responsible for verifying license and insurance?
The homeowner is responsible — confirm credentials, insurance, permit handling, scope, and warranty terms before authorizing work.